Agenda
Overall auto retail profitability took a step backwards during May, according to figures from the leading industry services provider ASE which are reported in the latest Auto Retail Manager.
Best Practice
From almost no service plan sales, The Co-Operative Motor Group’s multi-franchise retail site in Derby has now secured more than £100,000 of future service work. General manager Frank Worboys says the key to success was appointing a service plan ‘champion’ for the business.
STRATEGY
Anyone who was caught by the utility price rises in 2008 will tell you how expensive utility costs can get. At the height of the market, pricing was over 50% higher than today’s tariffs and finding an extra £1,000 per month per site is an issue that can’t be ignored. The first point to consider is consumption: what does an average site consume?
Best Practice
What your sales staff when the showroom is quiet will greatly determine their success or failure in sales. US industry guru Dave Anderson outlines 10 key things they can do to create some momentum rather than just sit back and wait for something to happen.
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LATEST AUTO RETAIL NETWORK REPORT
Your complete guide to the structure and sales performance of franchised auto retail networks in the UK.
Barry's Blog
This story must be true because the man in the pub told me. He had asked his franchised dealer friend in Cheshire to find him a specific nearly-new car. The dealer got straight on with the job and located just the model with 5,000-miles on the clock at another franchised dealer in Perth.
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