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Baylis Vauxhall of Cheltenham added an Express Factors franchise to its operations around two and a half years ago, which it has now built up into a £300...
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Vertu Motors is to open a used car preparation centre to serve its 60 sales outlets. It will open on May 17 in the former Volvo Trucks Centre in Darlington,...
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Registrations rose for a tenth consecutive month in April according to the latest SMMT figures, up 15,318 units on the 2009 market. However, volumes were still...
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Vauxhall is aiming to reinvent its Meriva MPV in everything but name by moving it up from the B, or supermini category, to the more substantial, compact C-MPV...
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It’s important to use parts storage space efficiently, and to minimise the ‘fresh air’ that you stock.
One simple way to see how well you are...
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How often you do assess whether the commission and bonus schemes you have in place are having the desired effect?
Presuming your letters to staff laying out...
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Looking at the KPI data produced by ASE, the average sales exec sells 134 cars per year. Assuming a gross profit (including F&I) of approx £850 per...
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Until early 2009 we operated a paper-based vehicle healthcheck system at Finlay Motor Group, with varying degrees of success. Technicians recorded any...
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James O’Neil, the sales manager at Mercedes-Benz Bristol, has won the manufacturer’s Corporate Salesperson of the Year title. The same award was...
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Incentives are one of the best tools there are for improving those areas of your business that may be under-performing.
Money is of course the greatest...
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Who does your deliveries for a corporate handover? It could be an employee, a driver from a group-wide pool, a self-employed driver or an outsource from a...
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Whether it’s sending information about your next promotional event, vehicle service reminders or even letting people know what documentation they need to...
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There are Owners’ Clubs out there for just about every model, and it’s an area where retailers can really benefit. We’ve generated tens of...
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During the past 18 months we have all experienced surprisingly high levels of interest in used cars, resulting in excellent sales figures and returns on...
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The formula for Sales Efficiency is a simple 3-2-1. That’s because to sell one car it typically requires speaking to three potential customers (and...
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Rumour has it that direct mail is dead! It hasn't died, but the tactics have changed – so here is a list of five tips for using direct mail to support...
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With an estimated GDP of approximately US$1.85 trillion, the state of California is the world’s eighth largest economy: two behind the UK and one up on...
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Škoda is encouraging its retailers to drive service business with a cool new air-con ‘spring clean’ scheme.
The company has developed a...
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Two neighbouring dealership groups in the South East have pooled their resources to cut the cost of adopting a new dealer management system.
Birchwood Ford and...
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Following its successful Golden Garages campaign that saw 9,000 members of the public voting for garages across the country, Motor Codes has compiled a...
