The phenomenal performances of our world’s top athletes and teams at the Olympic games in London are the result of regular assessments, benchmarking, and compensations based on short and longer term competitive challenges. This closely maps the approach MSX International applies to its warranty solutions for OEMs.
According to MSXI managing director UK, Iberia and Latin America Felix Serrano, the relentless scrutiny of warranty processes throughout a dealer network is a prime condition for reducing warranty waste, improving warranty process quality and ensuring customer satisfaction.
How about taking our free 60-day trial membership to get access to this and other business critical stories?
Trial membership gives you access to the website and our publications, Auto Retail Bulletin and Auto Retail Manager.
You'll also receive our e-newsletter, Auto Retail Agenda, every Sunday night. However, you'll have to be a paid-up member for discounts on events and reports.
Just fill-in our super simple, no risk sign-up box and we'll call you back to get your postal address and other details.
Forgotten your password? Click here.