New pay structures will drive greater loyalty

Changing remuneration packages to better reflect that we work in a retail environment, and are being compared by employees to the likes of John Lewis and Apple, will lead to better loyalty and more dedication. And that in turn will drive greater profitability.

This was they key message from Lance Bradley, UK managing director for Mitsubishi Motors, who added: “The problem is not that we need to pay sales executives more money, which will then impact on the profitability of the business. The problem is that in many cases we are paying the money in the wrong way.”

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Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

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Suzuki aims to be retailers’ favourite franchise

Suzuki says it is on course to expand its network from 156 to 165 outlets within two years, with local hero owner-drivers and regional groups remaining dominant.

Dale Wyatt, sales and marketing director of Suzuki GB’s automotive division said: “I don’t want multiple management layers between me and the people who ultimately make the decisions for our partners. That keeps us agile and honest. I want us to be the dealer principal’s favourite franchise, his or her pet project, even if not always the most profitable one.”

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Recruitment is a generational thing

You may have noticed a recent flurry of comment pieces in the specialist motoring and technology press on the subject of millennials and their perceived indifference towards cars and car ownership. If you believed the plethora of experts, this particular demographic was more into living in cities and getting around in the back of an Uber-hailed car than being shackled with the expense and hassle of actually owning one.

Investors focused on the risk of a downturn in the market

The current picture of healthy registration levels for new vehicles and the automotive retail PLCs issuing strong results and positive trading updates is at odds with the low share prices across the sector. So what is behind this apparent lack of investor confidence?

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UK auto shares roar back to life against choppy market backdrop

As we enter the final countdown before Britain goes to the ballot box on 23 June, the decision to stay in or leave the European Union is possibly one of the most important in setting the direction for the UK’s future since the referendum over our membership more than 40 years ago in 1975.

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Too soon to predict a strong second quarter for sales

After the hectic pace of March it was unsurprising that we had a slight slowdown in April. Every living prospect had been dragged forwards into the first quarter and, as always, it was time for a bit of holiday and a slight realignment of the market to a level closer to natural levels.

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Have a business plan for pre-registered vehicles

After the hectic pace of March it was unsurprising that we had a slight slowdown in April. Every living prospect had been dragged forwards into the first quarter and, as always, it was time for a bit of holiday and a slight realignment of the market to a level closer to natural levels.

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Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

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Retail registrations fall again by 3.0%

Retail registrations fell in May for the second month in a row, dropping by 3.0% after the fall of 2.5% in April. Overall private registrations for the year-to-date are still up on 2015, but the lead is narrowing.

With business registrations also down in May, by over 20%, it was the fleet sector that drove the market’s growth, with a rise of 8.8% in fleet meaning overall registrations finished 2.5% up.

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MG happy to be the Aldi and Lidl of car retailers

MG, which launches its new Chinese-built GS SUV crossover this month, equates its dealership operation to the Aldi and Lidl supermarket chains’ retailing approach, despite opening a £30 million company-owned dealership in Piccadilly.

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VW Group to drive an effective business case for Seat retailers

Luca de Meo, Seat’s charismatic president, who professes to be a lucky guy in the right place at the right time with the right company, has nominated an increasingly profitable European retail network as a priority during an unprecedented product offensive, including two higher margin SUVs, over the next 18 months.

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