Are retailers ready to embrace technology for customer interaction?

As online searches for information have steadily replaced visits to the retailers’ premises, so the importance of the quality of information, the accessibility of information and the speed of response have increased. And with searches being conducted and enquiries made potentially at any time of day, retailers are increasingly aware that, in a very practical sense online, their businesses are open 24 hours a day, seven days a week, 52 weeks a year.

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Retail sales volume grows, but prices are down 2.5%

The UK retail industry grew year-on-year for the 34th consecutive month in February, with quantity bought increasing by 3.8% compared with February 2015. And the underlying pattern in the data, as suggested by the 3 month on 3 month movement in the quantity bought, showed growth for the 27th month, increasing by 0.8%.

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Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

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Retail sales volume grows, but prices are down 2.5%

The UK retail industry grew year-on-year for the 34th consecutive month in February, with quantity bought increasing by 3.8% compared with February 2015. And the underlying pattern in the data, as suggested by the 3 month on 3 month movement in the quantity bought, showed growth for the 27th month, increasing by 0.8%.

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Subscribe to Auto Retail Bulletin now for only £245 per year to carry on reading this article and receive a monthly print copy of Auto Retail Bulletin magazine. Remember, every new subscription comes with a 90-day money back guarantee if you're not completely satisfied.

Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

New subscribers receive a copy of the publication delivered directly to you each month, full access to all Auto Retail Bulletin content on our website plus a third off all other Auto Retail Network publications and events.

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BCA and JCT 600 sign remarketing deal

BCA has announced an exclusive two-year remarketing agreement with JCT 600, the multi-franchise retail group that operates over fifty outlets in Yorkshire, Lincolnshire, East Midlands and the North East.

BCA sales director Craig Purvey said “This deal will deliver a substantial range of attractive cars and commercial vehicles for our buyers at BCA. JCT 600 will offer a superb selection of vehicles at BCA Brighouse and BCA Leeds and we are delighted that after a rigorous tender process, BCA has been awarded an exclusive two-year remarketing partnership with the Group.”

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Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

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Why retailers should dare to be different

By Andy Tong

Generally speaking, its not in our nature as individuals to be different and, let’s face it, being different can often be a very lonely place. But it is simply no coincidence that those that do strike out and are seen as different are the ones that are remembered when it comes time to deal.

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Average retail motor industry pay £30,376? Unlikely

According to CV-Library, a UK jobs website, salaries in the UK automotive sector increased by 3.9% between 2014 and 2015, with average pay up from £29,298 to £30,376. The press release was lacking in specific detail, but we assume it refers to ‘on target earnings’ for jobs advertised through CV-library.

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Micro-moments: the new battleground for brands

As smartphone and tablet users spend more and more time on their devices, typically in short bursts of activity, there are definite moments when they are open to the influence of brands. These are moments that retailers have to be ready for.

These are what Google refers to as ‘micro-moments’ – the times when users turn to their devices to take action on whatever they need right now. And these ‘I-want-to-know’, ‘I-want-to-go’, ‘I-want-to-buy’, and ‘I-want-to-do’ moments are loaded with intent, context, and immediacy.

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Subaru dealers call for greater coverage

Subaru needs better local and national coverage to raise awareness and consideration levels, and to register on sufficient buying radars for people spending between £25,000 to £30,000.

So says Keith Pattison, founder and managing director of Haslemere-based Proven Motor Company, adding: “Per unit profitability (7% margin and up to £1,800 per unit bonus) is fine but there are simply not enough people raising their hands to look at, drive and appreciate the range’s specialist inherent values.

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Auto Retail Bulletin presents strategic advice and analysis for senior executives and auto retail business owners. It helps you run your business successfully and takes away the information overload.

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No sign of the supply-push stopping any time soon

November always feel like the calm before the storm. We barely close the financial month before we receive the registration data for December and all eyes look towards the year end position. This year is no different, albeit the public face of the industry is certainly very positive.

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28 December 2015

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