AFTERSALES EVENT
Many car owners are looking to reduce their running costs by switching to independents or cutting out maintenance altogether. So, there has never been a more important time to make sure your aftersales department is ultra-competitive.
How much do you know about the latest trends in online retailing? Is your website ready for mobile apps and online chat?
This latest series of Auto Retail Network Web Workshops is designed to go beyond the basics of internet sales
Used cars continue to be a vital profit centre for franchised auto retailers. Right now values are high and stock is in short supply; so how can you continue to make money in this shrinking market? This Auto Retail network profit clinic is designed to help you do just that. It will follow our popular format of combining strategic seminar sessions with practical group workshops; allowing you plenty of opportunity to swap best practice ideas with fellow senior executives.
The new Consumer Credit Directive has been described as “the biggest challenge facing the auto retail industry this year”. It becomes effective from February 1, 2011 and will change many aspects of consumer finance; placing new obligations on you, the retailer, to comply.
With falling new car retail sales expected for the latter half of 2010 and into 2011 and a shrinking pool of used car stock the aftersales market looks set to become one of the most important parts of the auto retailing industry. The Auto Retail Network Aftersales Profit Clinic will help you and your business retain customers, revenue and margin in 2011.
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