Average pay falls, fewer staff forecast

  09 November 2020

Average pay for non-management auto retail staff has fallen for the second year running, from an average of £40k to £39k. Base salaries actually increased 3%, reveals the annual Motor Salary Survey by accountancy and advisory firm BDO; it was an 11% decline in incentives that led to the fall.

Head of motor retail Steve Le Bas said it will be interesting to see if this signals a move towards higher basic pay and lower commission as more online sales means less need for salespeople to “make the sale”.

Going forward, more than 1 in 2 respondents expect to employ fewer staff as the Covid-19 pandemic speeds up online sales and automation. Strong June trading has proven to retailers they can operate effectively with a lower staff base, with less manual involvement.

The full survey is available to download from the BDO website. https://bit.ly/3n15dXe

imageTags: BDO

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