This won’t go down well among many but I have to ask the question, are all sales staff really up to speed with the technology in today’s cars and what customers are looking for in them? It is...

As a journalist I have attended countless press conferences but even from the dullest have always come away knowing more than when I went in. That’s the thing about conferences, you always get a...

No two ways about, retailers in the new and used sector need to put more muscle into selling hybrids and EVs because there is an open goal at the moment just waiting for someone to score. We are in a...

It was clear to all that attended this week’s Auto Retail Network Used Car Conference that the theme of the event was speed. We’re not talking about the speed of cars, but the speed with which...

Vauxhall first, who will be next? Some dealers at other franchises I’ve spoken to this week have shrugged off the termination news, saying it’s what the trade does periodically to streamline the...

Pay-to-use instead of pay-to-own. This is one of the buzz phrases in the trade and we can all see emerging signs of it but how, if at all, will it impact on dealerships? The theory is relatively...