Where do you stand on warranties? Are they a useful earner for your workshop or can they cause more trouble than they are worth because of exclusions? Coachworks Consulting, which advises retailers on...

Does your business have sufficient in-house digital marketing expertise or do you work with a fantastic external agency? Online is now critical when it comes to business growth and one of the biggest...

There seems uncertainty as to who actually coined the phrase, “there are three kinds of lies, lies, damned lies and statistics”. But, no matter who, it has a ring of truth this January. Read some...

The theme of #NAW2018 – National Apprenticeship Week – is showcasing how apprenticeships work and for retailers thinking about taking apprentices on, why not check out the online map about...

It is perhaps good news that the first auto retailer has been included in the gender pay gap figures. When all companies employing more than 250 people are included I wonder if it would look as if...

The new year firework displays were spectacular but are already fading from memory. So, for many, it’s back to work – if you’re not already there and one topic which looks poised to be a big...