Sales of plug-in cars in Norway are now above 75%. Thanks to taxation, in both the carrot and stick forms, over the course of the past five to 10 years the country has seen the uptake of both plug-in

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In July the FCA confirmed that discretionary commission models will be banned from 28 January 2021, following a consultation in October 2019, and issued revised commission disclosure rules.

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The launch by Volvo of its subscription service in the UK is a key development in its own right, but is also indicative of accelerating change within the automotive sector. But is the industry agile

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Chrysalis Loyalty

As the Covid-19 crisis grips the world, the impact of AI on the customer experience is accelerating. With customers seeking contactless or non-touch interfaces, numerous sectors have stepped up their

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Long awaited proposed rules have been published by the Government about how UK car brands will be targeted on their new car CO2 averages from January 2021, when the Brexit transition period ends.

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Over the past few years, it has been fascinating to observe how automotive manufacturers and retailers have embraced both the physical and online space as dual sales platforms. With the latest news

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The potential withdrawal of the coronavirus business interruption loan schemes with no replacement will leave small and medium sized businesses not only without financial assistance, but also saddled

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