Our blog: How dealers have to clear up manufacturers’ mistakes

Who would want to be a dealer facing a mess on the scale caused by some manufacturers and the possibility of a legal challenge at retailer level. Only this week Mercedes revealed that almost 750,000...

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Adrian Frearson, that was his name, the energetic sales exec at what was then Greenhous Vauxhall in my native Stoke-on-Trent. When I was a young motoring writer for the local newspaper he invited me...

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How did it ever get to this? Like the unfortunate left standing against the wall at the school dance while everyone else enjoys themselves, Fiat Chrysler has been looking for a partner to join forces...

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A threat or an opportunity: what is the trade to make of Amazon and Volvo’s tie-up for immediate test drives? Sure, it’s an experiment on a tiny scale, allowing Amazon customers in just four...

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This won’t go down well among many but I have to ask the question, are all sales staff really up to speed with the technology in today’s cars and what customers are looking for in them? It is...

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As a journalist I have attended countless press conferences but even from the dullest have always come away knowing more than when I went in. That’s the thing about conferences, you always get a...

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