For the past five years, Auto Retail Network has published the Website Report which looks at how the major retailers perform online. As part of this we electronically mystery shop all of the retailers...

CDK Global’s launch of its Fortellis open access DMS platform on the eve of the NADA Show 2018 could be the breakthrough the industry needs to finally achieve seamless online and offline retailing....

The Financial Conduct Authority (FCA) announced last week that it will continue its enquiry into motor finance, following the publication of a report detailing its first leg of the investigation...

The latest bout of NFDA Dealer Attitude Survey scores hit a third consecutive all-time low when they were published last Monday. That may not be surprising to anyone who’s partaken in the survey or...

If today’s lead story proves anything, it’s that legislative measures are causing an unparalleled degree of meddling at manufacturer level. You have to feel for them; it’s been said before, but...

Adam Lamb, John Pace and Christopher Barber were all in court in recent weeks – three men with three things in common – all sold cars for a living, defrauded their employers and had...