It’s fortunate retailers are a resilient bunch. The media is swamped with stories of negativity from the ban on petrol and diesel cars in 2040, to a purported fall-out from PCP deals to the impact...

The Government announcement of a ban on the sale of new diesel and petrol cars and vans by 2040 came out of nowhere – and seemed to take most people by surprise. Cynics might dismiss it as a...

There’s no denying that making a healthy profit from aftersales is increasingly challenging. The UK’s best selling car, the Ford Fiesta, is now on a two-year service interval (or 18,000 miles)...

When promoting new technology or new cars, OEMs are not known for thinking how this tech will be sold. Maybe it’s just me, but it always sees to be somewhat of an afterthought. This past week was no...

Last week’s GDPR workshop put on by the NFDA showed  an audience who listened intently yet with resigned faces showing the pain of extra work for questionable gain. No one wants personal data...

Even the Bank of England has now paid lip service to the big, scary PCP bubble cooked up by the mainstream press. Playing devil’s advocate, governor Mark Carney admitted that “people need their...