Do we, and can we, listen to our staff?
As an industry its interesting how little the HR side of the business seems to get discussed. Yes, when we talk about recruitment we mention the fact that its people that sell to people, but...Read more
The no-haggle sales concept isnt new, but its not one thats been universally adopted, either. As youll read in our world news story, its interesting to note that in the US Lexus is...Read more
Over the last six months I’ve used the Uber ride-sharing app in three different world cities: Jaipur, Melbourne and Las Vegas. I’ll admit, I’m a convert. Why? There are lots of...Read more
Buried under all the news about shiny new cars from the recent New York Motor Show was a comment made by Googles head of self-driving cars. The search giant has built up a considerable amount of...Read more
Our Agenda story focusing on over the air (OTA) updates for tech-heavy new cars poses a few challenges for auto retailers. The story might have its origins in the US, but the prospect of being left...Read more
Okay, whoever said that millennials werent interested in cars was lying. Maybe thats a slight exaggeration, but all the scare stories in recent times predicting empty showrooms but a booming trade...Read more