If you think auto retailing is a tough business, spare a thought for the online estate agent industry. With a handful of big players, you can’t sneeze without your rivals knowing about it. Also,...

As an industry we bang-on about getting a smoother transition for the customer’s online experience to the showroom experience, so I thought I’d share with you a recent online-offline purchase I...

Through the first six months of this year the level of acquisitions by large groups of smaller groups was significant. The deals just kept on coming and group statements kept pushing the ‘growth...

Is Amazon the real online elephant in the room for auto retailers? The Internet giant’s growth from books to, well, almost everything else has been the subject of many discussions in recent years. No...

I recently stumbled across a publication discussing the thorny subject of succession planning. It’s certainly a departure from the current talk surrounding Brexit, registration numbers and the threat...

After last week’s blog from Rupert Saunders about his ‘mixed’ car buying experience, I think our Digital Marketing and Website Report Conference this week may have one possible explanation for the...