TIME TO FOCUS ON USED?
New car registrations in September topped the psychological 400,000 barrier, up 12.1% and retail sales were up 17.9%. Its the best performance since March 2008. Are you surprised? Probably not....Read more
In retailing, getting the welcome right is the hardest thing we do. Making each and every person that steps on to your premises feel that youre really pleased theyre there is no slight...Read more
Last week I discussed the market outlook for European car sales, but that wasnt the only hot topic to emerge from the Frankfurt motor show. The other main area of discussion was customer...Read more
While the Frankfurt Motor Show may seem far distanced from everyday showroom sales, particularly in busy September, it provides a great opportunity to gauge the European and the UK outlook for the...Read more
Great quote from Steve Nash, chief executive of the IMI, at the Auto Retail Network aftersales seminar last week: you can create retention but you earn loyalty. It so neatly summed up the main...Read more
Welcome to September. With the SMMT predicting around 390,000 new cars to be registered in the next four weeks, its likely to be a hectic time for everybody. Not that we should be complaining. That...Read more