Victims of our own success?
Im writing this before, and youre reading this after, one of the most important weekends in the auto retail calendar. Why? Because its the end of the first half of the year. Seems to me,...Read more
Its story time this week. One relative of mine and one good friend have been car shopping, and each started the process in the service departments of their franchised retailers. Both experiences...Read more
At the risk of upsetting almost every franchised auto retailer Ive met, Id like to make the case for more control from the manufacturer....Read more
Our Auto Retail Network seminar on the future of the industry, held at the SMMT on Friday, presented a fascinating picture of the challenges facing us all. From the customer expectations of Generation...Read more
Weve just talked to Tesla UK boss Georg Ell about the companys plans. Whats interesting is that Tesla really isnt like any other car retailer or car manufacturer youve met before. Yes, Tesla...Read more
It was my pleasure to attend Auto Traders Click Awards this week and congratulations to all the winners and finalists, particularly the Ultimate Digital Group winner; Arnold Clark....Read more