With the online side of selling cars dominating an ever increasing proportion of the sales, and aftersales, process it’s no wonder that retailers and manufacturers alike are always looking for an...

The best way to get the most from an asset is to use it as much as you can. In these times of extended opening hours, showrooms trade from early morning to early evening, day in, day out. But...

We’re all familiar with the huge rise in new car sales, financed by on PCP schemes, and a lot of people are looking at the impact of this trend on the used car market. It’s something Auto Retail...

I’m writing this before, and you’re reading this after, one of the most important weekends in the auto retail calendar. Why? Because it’s the end of the first half of the year. Seems to me,...

It’s story time this week. One relative of mine and one good friend have been car shopping, and each started the process in the service departments of their franchised retailers. Both experiences...

At the risk of upsetting almost every franchised auto retailer I’ve met, I’d like to make the case for more control from the manufacturer....