When is a sales target too high ?

Over the first quarter of this year I’ve heard a lot of comments from Auto Retail Network members about how manufacturers have set sales targets for 2013 way too high....

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There’s a great story in the current issue of Auto Retail Bulletin from one of our contributing editors, Hugh Hunston. It’s all about retailers in the Renault franchise network demanding a...

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How are you dealing with the tricky subject of fuel consumption? I only ask because, as you may be aware, there’s a bit of a campaign building over so-called ‘True MPG’ figures....

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Took my car in for its MoT test this week and it failed – so I can genuinely claim to be one of those motorists going through a ‘distress purchase’ right now. It wasn’t...

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Sitting in a conference room in Brussels for two days discussing the future of the European auto retail industry may not be everybody’s idea of fun. But sometimes it’s useful to get away...

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After saying so much about how franchised retailers need to shout louder about the level of customer care they offer, particularly in aftersales, I’d like to add that there is a limit to the...

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