Recalls: are we being honest?
Vehicle recalls are back in the news. The decision by Toyota to pull-in 6.4 million vehicles (including 35,000 in the UK) for five separate repairs hit the front pages here. However, theres a...Read more
What to make of the March sales figures? I dont know about you, but my reaction when the numbers popped into my mail box on Friday morning was: how much?....Read more
Despite being a consumer of Apple products for four or five years Id not been in an Apple Store until last weekend. All my purchasing had been done online. However, a problem with an...Read more
The relationship between manufacturers and retailers is an interesting one as manufacturers increasingly intervene in areas outside of new car sales, such as used cars and aftersales....Read more
There are still a couple of weeks to go until registrations for the month of March are totted up, but already Ive been hearing oddly mixed messages about how new car sales are going. I say oddly...Read more
Publication of our annual Franchising Report and the spring edition of the NFDA Dealer Attitude Survey (DAS) tend to go hand in glove, and not just because we publish extracts from the DAS in the...Read more