Codes: have we asked the customer?
I sometimes feel the auto retail industry spends rather too much time looking inward and not enough looking outward. And last week that’s how I felt while attending a meeting to discuss the...Read more
Had my hair cut last week. Nothing particularly unusual about that, given that it happens every six weeks or so, but this was the first time at this particular salon and it set me thinking about the...Read more
At almost the exact time that I was sat at the SMMT Summit this week listening to Citroen’s managing director Linda Jackson talk on the problems facing with recruitment in auto retail I also...Read more
You’ve gotta love the way they do things in America. Not everything they do, obviously; but I suspect you’re going to like this. The New Hampshire Senate has just approved a bill that...Read more
While sitting in BCA’s Tomorrow’s Technology Today conference last week listening to speakers extolling the virtues of hybrid and electric cars and how their running costs are lower and...Read more
Much attention has been focused on the potential for Chinese brands in the European car market. But, if you really want to know where the Chinese are already having an impact, take a look at...Read more