KEEPING IT REAL, ONLINE

Nowadays just about every customer goes online before they choose to pay you a visit (or not, as the case may be). If they do arrive, you expect them to be pretty genned up – on what to buy and also...

Read more

New car registrations in September topped the psychological 400,000 barrier, up 12.1% and retail sales were up 17.9%. It’s the best performance since March 2008. Are you surprised? Probably not....

Read more

In retailing, getting the ‘welcome’ right is the hardest thing we do. Making each and every person that steps on to your premises feel that you’re really pleased they’re there is no slight...

Read more

Last week I discussed the market outlook for European car sales, but that wasn’t the only hot topic to emerge from the Frankfurt motor show. The other main area of discussion was ‘customer...

Read more

While the Frankfurt Motor Show may seem far distanced from everyday showroom sales, particularly in busy September, it provides a great opportunity to gauge the European and the UK outlook for the...

Read more

Great quote from Steve Nash, chief executive of the IMI, at the Auto Retail Network aftersales seminar last week: “you can create retention but you earn loyalty”. It so neatly summed up the main...

Read more

Start your free 14 day trial

Get free access to our Bulletin, Agenda & Profit for 14 days.

After 14 days we will auto bill your credit or debit card unless the order is cancelled.


As an auto retail executive you need insightful and unique industry intelligence to boost your business potential. Here’s a taste of what Auto Retail Network has to offer:

  • Get informed and boost your business potential
  • More than 1,200 fellow executives have joined us
    since launch
  • Independent, carefully crafted, unique content relevant to you and your business
  • Develop a greater awareness of market trends and opportunities
  • Access to a wide range of materials whenever, wherever and however you want it
  • Significant discounts on ARN events, reports and
    other publications