Death of a great name

I don’t know enough about the car parts market to understand why Quinton Hazell called in the administrators; perhaps it was something to do with competition from manufacturers in emerging...

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Does your aftersales department use a call centre to handle bookings? In theory, it’s a sound idea. Customers’ calls get answered quickly and politely, while the diary is efficiently...

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Former British prime minister Harold Macmillan was once asked what was the most difficult thing about running a government. He is alleged to have replied: ‘Events, dear boy, events’. So,...

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I’ve got to confess, I’m a sucker for car auctions. There’s something about the speed at which the action takes place and the excitement of the bidding that gets to me every time....

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Interesting to learn that Tim Abbott, currently managing director of BMW Group UK, still describes himself in public as a car salesman. At least, that’s what he said when stand-up comic, Al...

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It’s at this time of the month that I take a look at the latest new car finance offers included in the Deals section that Auto Retail Bulletin publishes at the start of every month. And with a...

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