Quick trip this week to the McLaren Technology Centre in Woking for the launch of Mobil’s new Business Performance Programme. Along with a group of current and potential Mobil customers, we were...

The European Commission is ‘rattling its sabre’ again over the issue of access to vehicle technical information and, more specifically, the ability of independent repairers to identify and...

Our annual Web Workshops are always one of the most popular and successful seminars in the Auto Retail Network calendar; and this year’s events have been no exception. In the last two weeks,...

Coming back from 10 days holiday (Sardinia; thanks for asking) it was hard to escape the ‘meltdown in the high street’ headlines. In the time I’d been away Habitat, Jane Norman and...

Can too much information be a problem? It seems that with used car valuations this is, at least, a concern. And it was one of hot topics of conversation at last week’s Vehicle Remarketing...

There’s been a lot of news this week about the use of social media to market cars with several new campaigns vying for attention. On Tuesday, Suzuki announced it was going for the broad-brush...