Focus on the price; not the rate

Another week; another chance to take a pop at franchised workshop labour rates. The Warranty Direct annual labour rate survey is easy meat for those magazines and newspapers (and even some trade...

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Think of a high street retailer with a good reputation for customer service and Carphone Warehouse would likely come near the top of the list. It ticks all the boxes: wide product range, well trained...

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Warm applause at the RMI annual dinner last Thursday night for the unveiling of the ‘Trust My Garage’ scheme. Equally warm laughter when guest speaker, Mike Penning MP, suggested the RMI...

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 Some things matter; whereas some other things one merely has a soft spot for. Some of you may have a soft spot for Liverpool Football Club but whether it is owned by Americans or Martians, or...

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You are all probably ahead of me on this one but the penny has finally dropped on why the German carmakers, namely Daimler Smart and BMW Mini, are going phut, phut, phut to develop electric scooters....

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Could it be that the UK’s leading car brands will be asking dealers to raise prices in January in order to meet the 2.5% rise in VAT? Mutterings from Ford and Peugeot bosses at the Paris Motor...

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