What’s in a warranty?
It’s not often I feel sorry for a car manufacturer. My default position is that they are quite capable of looking after themselves and can be ruthless, if necessary, about fighting their way out...Read more
Next week will see the launch of a joint campaign by the RMI and the SMMT highlighting the value provided by franchised auto retailers to consumers throughout the life of their car. Not before time,...Read more
Christmas has never been a great time of the year to sell cars but the week after can be a retail frenzy. Lots of high street sales, lots of bored families out and about and your end of year targets...Read more
After seven straight days of WikiLeaks nobody should be surprised by the global power of the internet. But here’s a cautionary tale from rather closer to home. What can you do if somebody is...Read more
No surprise that this week’s Arctic weather conditions have sparked off a major debate about the pros and cons of so-called winter tyres. A claim by Philip Hammond, the Transport Secretary, that...Read more
Some anxious shuffling on bums on seats during the after-dinner speech by broadcaster, John Humphrys, at the SMMT dinner last week. This probably wasn’t the best venue to start discussing Tony...Read more