Well we certainly aren’t going to forget 2020. A year massively disrupted by the Covid pandemic, with retailers forced to close showrooms and move online, frequently with phenomenally little notice....

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With the challenging business conditions, retailers remain concerned about new car sales over the next six months, and more now believe we will see increased forced registrations to make up the...

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November is always a loss-making month for UK motor retailers and these challenges were exacerbated in 2020 with the announcement of an England-wide lockdown at the start of the month, adding to...

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Polestar’s new retailers will have a relationship with their manufacturer that is unlike any other in the UK market. So says head of Polestar UK, Jonathan Goodman, who described the relationship as...

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After a strong performance across the industry in August and September, it seems pretty clear motor dealers are facing uncertain times in Q4 and ahead into next year. As I write this, retailers in...

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July saw strong demand return to both the new and used car markets, with Auto Trader reporting records across all metrics. And it’s not just pent up demand, with retailers reporting strong sales in...

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With dealerships having reopened in June, retailers have been able to gauge the enthusiasm among consumers for purchasing new cars, and by and large they are encouraged. However, there are still fears...

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While May was the second full month of the UK’s Covid-19 lockdown it was also a month when activity started to increase. Service departments were opened to a greater extent, and we received official...

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Deloitte has published the latest results from its fortnightly ‘state of the consumer’ tracker, with the number of consumers reporting their intent to keep their current vehicle longer than they...

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In the face of a predicted recession and a possible 25% dip in new car sales, dealerships can increase focus on aftersales opportunities In a typical large UK vehicle dealership group, aftersales...

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Aftersales more than pulls its weight in profit generation but doesn’t get treated to the website love it deserves in return We all recognise that aftersales is the most profitable part of the auto...

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Aftersales are a reliable way to boost profits and these five tips are ones to build your growth plan around Building aftersales has always been the reliable way to increase dealership profits and, in...

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Vehicle owners will be granted a six-month exemption from MOT testing, enabling them to continue to travel to work where this absolutely cannot be done from home, or shop for necessities, the...

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The Government has confirmed garages, car rental operations and delivery are among the facilities that can remain open while the UK is in lock-down mode. This means that, currently, there is no pause...

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There are earning opportunities online beyond just retailing cars or booking services with comparatively little effort required Every vehicle retailer has a website these days, and the vast majority...

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The future of aftersales will depend on more connections – not in the sense of connected cars (although that will happen and have its own impact) but in terms of more connections and relationships...

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The UK’s automotive retailers are expecting 2020 to be another challenging year, with one telling Auto Retail Bulletin that he expects only the very best, and those with the deepest pockets, to...

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It would be very easy, given the negative press around at the moment and the profit warnings issued by some of the listed motor retailers, to assume that the sector was having a pretty dreadful time...

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Historically August has been a tough month for motor retail profitability since the registration plate change moved to twice yearly in 2001. If customers aren’t on holiday, then everyone has their...

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Bristol Mitsubishi was named the brand’s dealer of the year thanks to a careful and strategic focus on aftersales. The winners list at some brands’ ‘Retailer of the Year’ gongs are seemingly...

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