The grey areas around commission and furlough pay are starting to clear, with more guidance emerging Dealerships have been forced to close their showrooms and furlough their sales teams. It is hoped...

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With retailers facing many new requirements and regulations post coronavirus, it’s paramount to ensure you are properly insured Directors and Officers, also known as D&O or Management Liability...

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Distance sales and click and collect are about to rocket in popularity. On an Auto Retail Live broadcast, Iain Larkins of Radius Law warned of the legal loopholes you need to be wary of What is the...

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Retailers will be cautiously reopening their doors on 1 June, and with the reopening of other shops coming shortly afterwards there are likely to be a fair few cars being started up that have lain...

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What does the Government mean by social distancing? This is how to keep staff separate from one another at work Automotive retailers are allowed to reopen their doors from 1 June, but with social...

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A couple of weeks ago, I wrote about how dealer groups seemed to be split between those that had fully shut down, including aftersales, and those that had kept their service departments open, either...

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New guidance from the Department for Business has stated that while all retail must remain closed, click and collect can operate. However, the Government has today (13 May) confirmed car showrooms are...

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UPDATE: The Government has today (13 May) confirmed car showrooms are to remain closed for the time being. See the Department for Business website. However, the guidance also states for all retail:...

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Times might be tricky, but they are proving valuable to those who are making the effort to learn from customers and themselves Unexpected turbulence. Is there really any other kind? If we see it...

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North America might feel like a totally different country at times, but it is dealing with the same issues as we are facing in the UK   It’s lonely at the top. These were the words a...

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Retailers have been left in the dark about exactly when they can reopen showrooms following Prime Minister Boris Johnson’s statement for a route out of lockdown on Sunday evening. The PM said he...

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The Financial Conduct Authority has confirmed details of measures designed to protect motor finance customers struggling to meet payments due to coronavirus. Measures designed to protect car finance...

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There are few companies, apart from the All England Tennis Club, that specifically have cover for a pandemic. All is not lost though The retail automotive sector is facing one of the most challenging...

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PARTNER FEATURE Here are three simple ways to help you now and be prepared for when the lockdown is over. The key is to keep speaking to your customers and keep them informed – but judge the...

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Speaking on Auto Retail Live, Sandra Martins, head of employment at Radius Law, answers your questions on furloughing employees Q: How does furloughing help us in terms of the law and employment? It...

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The lockdown is a perfect time to stay in touch and stay positive with your customers Most dealers are currently running on a skeleton staff having furloughed most of their employees. Across the major...

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Keeping a cool head will allow retailers to take advantage of the return of used-car demand Proficiency in used car retailing was always going to be a key imperative for UK motor retailers in 2020 and...

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The FCA has revealed it expects motor finance firms to provide a three-month payment freeze to customers who are having temporary difficulties meeting finance or leasing payments due to coronavirus....

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The Government has confirmed garages, car rental operations and delivery are among the facilities that can remain open while the UK is in lock-down mode. This means that, currently, there is no pause...

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UPDATE 18.20, 23 March: Several large auto retail groups, including Arnold Clark, Lookers, Marshalls and Sytner, and several smaller dealers are expected to close for new and used car sales in the...

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