The summer 2020 NFDA Dealer Attitude Survey is the first to be conducted entirely online. Unique links are being distributed to retailers now (those who haven’t received them should check their spam...

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This week’s new car registration figures were obviously, and significantly, lower than last year’s stats, but within the numbers there were some interesting insights. While the whole market was...

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The last six months has seen a slight improvement in the relationships between franchised dealers and their OEMs after the decline in sentiment reported six months ago. The latest NFDA Dealer Attitude...

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Satisfaction levels in the latest NFDA Dealer Attitude Survey are at a three-year high in the all-important overall manufacturer rating category. The overall average score of 5.9 out of 10 was a...

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Manufacturer-retailer relationships have improved again with a second consecutive uplift in overall satisfaction scores, according to the latest NFDA Dealer Attitude Survey. From the record low of 5.3...

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Suzuki expects to be back up at the top of the NFDA Dealer Attitude Survey ranking at the start of 2019 after a significant fall in the August chart. Suzuki, which was the third biggest faller in the...

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New car registrations surged ahead in August as retailers looked to clear stock or pre-register vehicles ahead of the 1 September changeover to the new WLTP test regime. The result was growth of 23.1%...

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Manufacturer-retailer relationships have improved in the past six months, according to the latest NFDA Dealer Attitude Survey. The 0.4 point rise to 5.7 for the overall relationship marks the first...

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The relationships between franchised retailers and their car manufacturers have hit an all time low, according to the latest NFDA Dealer Attitude Survey. The publication of the winter 2017/2018 survey...

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Franchised retailers have again punished their manufacturer partners with a new all-time low score in the latest NFDA Dealer Attitude Survey. The January 2018 survey saw a drop of 0.3 to a score of...

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Franchised retailer relationships with their car manufacturer partners has reached an all-time low, according to the latest NFDA Dealer Attitude Survey. The average score dropped 0.5 to 5.6 against...

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Franchised retailer relationships with their car manufacturer partners has reached an all-time low, according to the latest NFDA Dealer Attitude Survey. The average score dropped 0.5 to 5.6 against...

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The total number of new car sales points increased from 4,840 in January 2016 to 5,011 at the beginning of 2017, which follows a fall of seven sales points in 2015. This is one of the key findings of...

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After a slight improvement in the relationships between retailers and manufacturers in the summer 2016 NFDA Dealer Attitude Survey, they are now back at their record low. The key question of how...

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The relationship between franchised retailers and car manufacturers is back at its lowest ever point, according to the latest NFDA Dealer Attitude Survey. The January 2017 survey saw the average...

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Nissan believes the key to reversing the recently falling return on sales for the network is to focus attention on aftersales. The average return on sales figure for the Nissan network in 2015 was...

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Volvo’s network, covering 102 outlets operated by 55 partners, will universally apply the Volvo Retail Experience CI and facilities upgrades by 2020 with Jon Wakefield, the company’s recently...

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Relationships between retailers and manufacturers have improved slightly, according to the latest NFDA Dealer Attitude Survey, but are still a cause for concern. A 0.1 point increase in the key...

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The UK new car market returned to growth in August, but the 3.3% increase was all driven by the fleet sector. Retail registrations fell by 0.2% and business registrations by over 28%. Retail...

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The latest NFDA Dealer Attitude Survey scores show a slight average improvement, stemming a marked decline in recent years, but remain near a 10-year low and of “concern”, according to the NFDA. The...

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