Do new car PCPs need to be investigated by the FCA? Probably not. Will they be investigated by the FCA? Maybe. There’s been rising chatter about buying (and selling) cars on PCP agreements for a few...

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In its review of the motor finance market, the FCA has thrown down the gauntlet to lenders and dealers to improve the customer proposition and experience. So says MotoNovo Finance CEO Mark Standish,...

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When it comes to providing business finance in the showroom, the established perception is often that this means fleet finance.  On occasion, this will be accompanied by a concern that business...

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The key messages from the publication of the Financial Conduct Authority’s (FCA) Final Findings on its review of motor finance were clear from the headline in the reports press release heading;...

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The Financial Conduct Authority is considering changes to the way in which motor finance commission is structured after uncovering serious concerns about the way in which lenders are choosing to...

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At a time when the FLA announced the value of used cars financed by dealers at the point of sale surged 14% and that volume was up 8%, the average price of a used car reached a record £12,967 in...

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Dealer finance is gearing up for potential change in the year ahead as we await the publication of the FCA’s findings into its review of motor finance. Having worked on both the finance company and...

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The onwards march of digitisation is redefining car retailing and motor finance, providing new opportunities for dealers to adapt and prosper as new technology transforms the market. On one side there...

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A disorderly no-deal Brexit could see the value of sterling dropping below the euro and the UK economy descending into chaos, according to Zeus Capital analyst Mike Allen, who added: “I don’t...

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The future of dealer finance is set to be defined by three key factors in the mid-term:  the potential for growth in used vehicle finance; digitisation; and the FCA Review of Motor Finance. A 13%...

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Car buyers are being deterred from owning electric vehicles because they are seen as too expensive next to conventionally-powered cars, according to the latest Auto Trader Market Report. Traditionally...

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The relationships between franchised retailers and their car manufacturers have hit an all time low, according to the latest NFDA Dealer Attitude Survey. The publication of the winter 2017/2018 survey...

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This month I have been visiting clients across the UK who have embraced regulatory compliance during 2017. As a result, their staff are more confident, customer complaints are down and sales on the...

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The automotive industry is a complex ecosystem with multiple parties involved in the design, production, distribution, marketing, selling, finance and servicing of vehicles. So how might the...

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More and more we see schemes which try to generate a good customer outcome. At Barclays we call them magic moments, where a colleague or client has gone above and beyond the call of duty. However,...

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The to and fro between manufacturers and retailers about the achievability, or otherwise, of targets has been a characteristic of the industry for many years. The difference this time is that when the...

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As part of a major high street bank within the UK there is one topic of conversation which you can guarantee will be discussed pretty much every day. And that’s “how do we operate in a way which...

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US auto retailers are stepping up their efforts to promote their services to the consumer and to push back against increased legislation and compliance from central government. The trade association,...

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The pressure may be on in the new car market, with the growth in 2016 driven by fleet and falls in volume predicted for 2017 and 2018. But private buyers have not left the market altogether, with used...

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Exclusive findings from Close Brothers Motor Finance’s Dealer Satisfaction Survey reveal the majority (63%) are positive about their business prospects for 2017. The research found that almost half...

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