Discretionary commission models will be banned by the Financial Conduct Authority from 28 January 2021. The FCA has also issued revised commission disclosure rules. The ruling follows a consultation...

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The Financial Ombudsman Service (FoS) set out its five-year strategy in early June. In its three strategic priorities, the Ombudsman highlights the prevention of complaints and unfairness prominently....

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The challenge of planning, forecasting and supporting your business with actionable insight at present is plain for us all to see. Issues include geographically dispersed and home-schooling...

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Covid-19 has been tough for the dealer community, but looking at things optimistically, it can be the catalyst for positive change. It is time for dealers to seize the initiative, re-engineer their...

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Information is always at a premium but never more so than during a crisis like Covid-19. When all the familiar aspects of everyday business and living are temporarily suspended, information is the key...

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The Financial Conduct Authority has confirmed details of measures designed to protect motor finance customers struggling to meet payments due to coronavirus. Measures designed to protect car finance...

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The FCA has issued draft temporary guidance for finance firms who have customers facing temporary payment difficulties on motor finance products. The guidance sets out the FCA’s expectation that...

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The FCA has revealed it expects motor finance firms to provide a three-month payment freeze to customers who are having temporary difficulties meeting finance or leasing payments due to coronavirus....

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The way people buy products and services continues to change ever more rapidly. If something can be purchased online, increasingly it is, and this trend continues to see changes to high street...

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With nearly two years under its belt in the UK automotive finance sector, BNP Paribas is aiming to take on the established players thanks to new systems coupled to global knowledge. “Our ambition is...

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Cambria Automobiles CEO Mark Lavery has been announced as the keynote speaker at the Future of F&I conference being held on 2 April. The announcement comes alongside the reveal of the full speaker...

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Marshall Motor Group CEO Daksh Gupta has welcomed the FCA’s move to ban interest rate commission on motor finance products, suggesting it will simplify the sales process and increase transparency....

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2020 is set to see notable changes to the Finance and Insurance (F&I) landscape. Santander has been working for some time, both internally and with its OEM and retailer partners, to consider how...

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Peugeot is aiming to keep sales figures for the new 208 at the same 18,000 level as the outgoing car, with the brand saying it is not planning to ‘force’ the new car. UK managing director David...

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Do new car PCPs need to be investigated by the FCA? Probably not. Will they be investigated by the FCA? Maybe. There’s been rising chatter about buying (and selling) cars on PCP agreements for a few...

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In its review of the motor finance market, the FCA has thrown down the gauntlet to lenders and dealers to improve the customer proposition and experience. So says MotoNovo Finance CEO Mark Standish,...

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When it comes to providing business finance in the showroom, the established perception is often that this means fleet finance.  On occasion, this will be accompanied by a concern that business...

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The key messages from the publication of the Financial Conduct Authority’s (FCA) Final Findings on its review of motor finance were clear from the headline in the reports press release heading;...

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The Financial Conduct Authority is considering changes to the way in which motor finance commission is structured after uncovering serious concerns about the way in which lenders are choosing to...

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At a time when the FLA announced the value of used cars financed by dealers at the point of sale surged 14% and that volume was up 8%, the average price of a used car reached a record £12,967 in...

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