Retailers holding German premium brand franchises have given their manufacturers a hiding in the latest NFDA Dealer Attitude Survey. BMW, Audi and Mercedes formed three of the five-fastest fallers in...

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Manufacturer-retailer relationships have improved again with a second consecutive uplift in overall satisfaction scores, according to the latest NFDA Dealer Attitude Survey. From the record low of 5.3...

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Kia has topped the latest NFDA Dealer Attitude Survey for the fourth time in a row with Toyota and Mercedes taking equal second place in the all-important overall manufacturer rating question....

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Kia is defying conventional logic and not planning a dedicated online sales channel. This is despite building up a head of steam that saw it celebrating both record sales last year and a record 4% of...

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Vauxhall sales and customer experience director Peter Hope says there is currently a gap in the British car market – and feels Vauxhall is in pole position to fill it. This is all thanks to new...

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Kia has claimed its retailers see customer retention figures double when a service plan is bought as it moves to expand its offer to cover the whole seven year/100,000 mile warranty period. A...

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  SERVICE PLANS DOUBLE CUSTOMER RETENTION, SAYS KIA PROFITS STEADY AT AUTO RETAIL GROUP EVANS HALSHAW OPENS FOUR VAUXHALL VAN CENTRES SWANSWAY AND MG CONFIRMED FOR AUTO RETAIL Q1 BRIEFING...

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Kia is offering three free services for selected SUVs bought in January and registered before March 31 as part of its Q1 sales campaign. Its 192-strong retail network continues the Hybrid Challenge,...

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    SPEC CHECK NOW COVERS LEXUS AND TOYOTA KIA KICKS OFF 2019 Q1 OFFER SEASON WORLD NEWS – Italy to subsidise EVs? STOCKWATCH – Quiet end to 2018 COMING UP – WOMAC party LAUNCH...

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2019 will be the year of the van for Vauxhall, according to Brad Miller, Vauxhall CV product manager. The firm’s sustainability strategy calls for a 25% increase in commercial vehicle volumes, and...

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Kia’s 117 business partners, who operate the brand’s 192 sales outlets, are likely to enjoy sustained growth in retained profit margins per unit with the arrival of the new Ceed and a greater...

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Volkswagen UK dealers are beginning to take delivery of the firm’s new range-topping model, the Touareg large SUV. Prices start from over £50,000 and VW believes a large proportion of cars will be...

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Manufacturer-retailer relationships have improved in the past six months, according to the latest NFDA Dealer Attitude Survey. The 0.4 point rise to 5.7 for the overall relationship marks the first...

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ROADSIDE DROPS VAUXHALL AND BOOSTS PROFITS VOSPERS CONSOLIDATES PROPERTY FOR 2018 SERVICE PLANS KEY TO HOLDCROFT AFTERSALES PROFITS MG WANTS 40 MORE DEALERS JLR LAUNCHES DAILY RENTAL SERVICE USED...

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Trust remains an issue among consumers when dealing with automotive retailers, according to the latest NFDA consumer attitudes survey. ‘Trustworthy’ was a word that only 36% of consumers...

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Kia expects to end 2018 just ahead of 2017’s registration figures despite being down 3% in the first quarter of the year. Speaking to Auto Retail Bulletin about 2017 and the outlook for this year,...

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Kia believes that physical retailers will become increasingly important as new and different powertrains are introduced to the market. Commenting about online retailing, dieselgate and the...

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Kia is planning to roll out a new app for sales staff that will allow them to answer online customer enquires from their mobile phones. The Europe-wide app has been developed to improve customer...

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SSANGYONG TO FOCUS RETAILERS ON FLEET KIA MOVES TO IMPROVE ENQUIRY RESPONSE TIMES FORD TO ANNOUNCE ONLINE SALES INITIATIVE USED CAR CONVERSION RATES AND VALUES UP IN FEBRUARY PENTAGON KEIGHLEY FIAT...

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The relationships between franchised retailers and their car manufacturers have hit an all time low, according to the latest NFDA Dealer Attitude Survey. The publication of the winter 2017/2018 survey...

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