Satisfaction levels have increased among consumers using franchised dealerships when it coms to aftersales services, with 83% reporting that they were either very satisfied or quite satisfied compared...

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  ACCOUNTANTS WARN RETAILERS `NOT READY’ FOR DIGITAL TAX SKODA MANDATES EV TRAINING FOR 2020 FIVE MORE MG RETAILERS IMMINENT TOOMEYS EXPECTS STRONGER 2019 AFTER CUTTING LOSSES FRANCHISED SECTOR...

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A raft of new Peugeot models are coming to the market, maintaining the strategy of quality and perception that has seen market share grow, residual values increase significantly, and dealer return on...

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Jaguar retailers will return to profitability this year under new plans by JLR’s UK managing director Rawdon Glover. Speaking exclusively to Auto Retail Bulletin Mr Glover set out a host of changes...

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Subaru is in the midst of a turnaround plan with the aim of putting the brand first for dealer and customer satisfaction after years of being “stuck in the WRX past”, according to Torbjorn Lillrud...

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Mitsubishi has put together a five-year growth plan including a hike in retailer numbers and a 2% return-on-sale target. Speaking to Auto Retail Bulletin, UK managing director Rob Lindley – who has...

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Last November I wrote an article based on the annual accounts of BMW retailer, William Morgan, which warned that the manufacturer force-feeding stock through its retailers to deliver volume risked...

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Manufacturer-retailer relationships have improved again with a second consecutive uplift in overall satisfaction scores, according to the latest NFDA Dealer Attitude Survey. From the record low of 5.3...

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Kia has topped the latest NFDA Dealer Attitude Survey for the fourth time in a row with Toyota and Mercedes taking equal second place in the all-important overall manufacturer rating question....

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2019 has a few tricks ahead for the automotive retailing industry, with the continued implementation of WLTP (it’s the turn of vans this year), ongoing pressure on diesel and of course the UK’s...

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November saw a further 3.0% decline in new car registrations, with 158,639 vehicles registered compared with 164,541 in the same month in 2017. That brings the year to date total to 2,223,058, 6.9%...

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Fewer than 10 slots remain for the pilot phase of the NFDA’s new Electric Vehicle Approved (EVA) scheme which will see retailers’ sales and aftersales operations assessed by the Energy Saving...

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From a manufacturer’s bonus and targetting point of view, should plug-in cars be treated any differently to a conventionally powered car? This week’s NFDA EV Dealer Attitude Survey implies that...

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PROPERTY TYCOON TO ENTER USED CAR SECTOR NFDA EV PILOT SCHEME NEARLY FULL BLACK FRIDAY PAYS OFF FOR RETAILERS CARFINANCE247 IN ST FAST TRACK 100 FCA RETAILERS PROMISED 13 NEW MODELS BY 2021 WORLD NEWS...

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Suzuki expects to be back up at the top of the NFDA Dealer Attitude Survey ranking at the start of 2019 after a significant fall in the August chart. Suzuki, which was the third biggest faller in the...

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I remember speaking to Mercedes’ previous fleet boss, Nick Andrews, shortly after he took up the role. At the time, the manufacturer was canvassing fleet customers in a big way and he freely...

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TURNOVER DOWN BUT PROFITS UP AT DAYS DS BOSS HOPES RETAILERS WILL EMBRACE RENTAL  HALFORDS PROFITS FROM NEW MOT REGULATIONS AND FALLING CAR SALES  GREAT WALL MAY PULL OUT OF UK ECO-FRIENDLY VEHICLES...

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New car registrations surged ahead in August as retailers looked to clear stock or pre-register vehicles ahead of the 1 September changeover to the new WLTP test regime. The result was growth of 23.1%...

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Manufacturer-retailer relationships have improved in the past six months, according to the latest NFDA Dealer Attitude Survey. The 0.4 point rise to 5.7 for the overall relationship marks the first...

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Manufacturer-retailer relationships have improved in the past six months, according to the latest NFDA Dealer Attitude Survey. The 0.4 point rise to 5.7 for the overall relationship marks the first...

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