Satisfaction levels in the latest NFDA Dealer Attitude Survey are at a three-year high in the all-important overall manufacturer rating category. The overall average score of 5.9 out of 10 was a...

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  VAUXHALL PROMISES RETAILER PROFIT LIFT IN 2021 ARNOLD CLARK PLANS FOR STARBUCKS, EV CHARGERS LOOKERS WINS AUDI AWARD RETAILER TO CLOSE AFTER PLANNING FAIL FORD CUTS COST-PER-LEAD 80% WITH...

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Last week Trading Standards issued fresh guidance to businesses selling used cars on how they should conduct sales to the public. That’s all well and good, but the NFDA was quick to complain, with...

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Meeting chaired by: David Newman, NFDA Chairman Why was the meeting called and who was in attendance? To discuss the key issues facing UK franchised automotive retailers, coordinate NFDA’s strategy...

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Hyundai’s retail network has issued an open letter of complaint to UK boss Ashley Andrew over actions which have had a detrimental impact on profitability. Several retailers have told Auto Retail...

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    HYUNDAI NETWORK ISSUES OPEN LETTER OF COMPLAINT TO ASHLEY ANDREW CAMBRIA’S LAVERY TO GIVE F&I CONFERENCE KEYNOTE ANOTHER GOOGLE EXEC JOINS INNOVATIVE AUTO MARKETING STARTUP...

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We may still be two or three years from the tipping point where EV volumes become ‘material’ but those years will see rapid change, and retailers need to act now to define their long term strategy...

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Female apprentice technicians in the retail motor sector, together with HR professionals and representatives from a network of car and commercial vehicle dealerships, have come together to share their...

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FCA Group MD Arnaud Leclerc has said there is work to be done on improving the relationship between the group’s various brands and its retailers. While he points out that there has been a slight...

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HONDA NFDA SUCCESS VALIDATES STRATEGY IMPERIAL CAR SUPERMARKETS PROFITS SLUMP GM CEO JOINS NADA SPEAKER LINE-UP LABOUR EV SCRAPPAGE SCHEME NEW JERSEY RETAILERS SUE TESLA GERMANY’S £48BN CLIMATE...

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AUTO LEADERS MEET LEADSOM LSH AUTO LOSSES HALVED AUTONOMOUS CARS ‘WILL ONLY LAST FOUR YEARS’ LOUISE WOODS LEAVES NFDA TOYOTA AND SUZUKI DEEPEN TIES TESLA LAUNCHES CAR INSURANCE STOCKWATCH...

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PRE-REG LEVELS DELAYING AGENCY AGREEMENTS NFDA LAUNCHES BREXIT HELPDESK NEW FLEET HQ FOR LOOKERS SHELBOURNE GROWS WITH RENAULT NEW VW BRANDING GOOGLE OPENS UP AUTONOMOUS SOFTWARE STOCKWATCH – New...

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Satisfaction levels have increased among consumers using franchised dealerships when it coms to aftersales services, with 83% reporting that they were either very satisfied or quite satisfied compared...

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  ACCOUNTANTS WARN RETAILERS `NOT READY’ FOR DIGITAL TAX SKODA MANDATES EV TRAINING FOR 2020 FIVE MORE MG RETAILERS IMMINENT TOOMEYS EXPECTS STRONGER 2019 AFTER CUTTING LOSSES FRANCHISED SECTOR...

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A raft of new Peugeot models are coming to the market, maintaining the strategy of quality and perception that has seen market share grow, residual values increase significantly, and dealer return on...

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Jaguar retailers will return to profitability this year under new plans by JLR’s UK managing director Rawdon Glover. Speaking exclusively to Auto Retail Bulletin Mr Glover set out a host of changes...

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Subaru is in the midst of a turnaround plan with the aim of putting the brand first for dealer and customer satisfaction after years of being “stuck in the WRX past”, according to Torbjorn Lillrud...

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Mitsubishi has put together a five-year growth plan including a hike in retailer numbers and a 2% return-on-sale target. Speaking to Auto Retail Bulletin, UK managing director Rob Lindley – who has...

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Last November I wrote an article based on the annual accounts of BMW retailer, William Morgan, which warned that the manufacturer force-feeding stock through its retailers to deliver volume risked...

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Manufacturer-retailer relationships have improved again with a second consecutive uplift in overall satisfaction scores, according to the latest NFDA Dealer Attitude Survey. From the record low of 5.3...

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