Terms and Conditions

Terms and Conditions

Please read this carefully because it sets out the terms of a legally binding agreement between you and Automotive Retail Ltd (trading as Auto Retail Network)

These are the terms and conditions on which you join Auto Retail Network and use the subscription benefits. If you join Auto Retail Network in the course of your business or work, you are also agreeing to these terms and conditions on behalf of that business.

If you do not agree with the terms and conditions (or are not authorised to do so on behalf of your business or work) you should not join Auto Retail Network and should cancel any subscription in accordance with your cancellation rights. We recommend that you print and save a copy of these terms and conditions for your records.

1. Introduction

These terms and conditions were last updated on 23 July 2015 and replace all previous terms and conditions. Auto Retail Network may update these terms and conditions for legal or regulatory reasons, or to reflect changes in our services or business practices.

You should regularly check to see if any changes have been made. If you are an Auto Retail Network member any changes will become effective from the date of your next payment following the change unless we notify you otherwise.

We may in exceptional circumstances cease to operate Auto Retail Network or cease to provide subscription services. If we do so, then we will have no further obligation to you, unless you are a subscriber in which case we will offer you a refund of a proportion of the unexpired period of your subscription under the terms listed below.

2. Access and Use

We recommend that you also read our Copyright Policy that summarises how you are allowed to use Auto Retail Network material and member benefits.

From time to time we may invite specific groups of users to access certain benefits which may be the same as or different to the access given under other subscriptions.

3. Privacy Policy and Registration

All information received from you will be used by in accordance with our Privacy Policy. Please read this for details of how we may process your personal data.

On joining, you must provide Auto Retail Network with accurate, complete registration information and it is your responsibility to update and maintain changes to that information. Auto Retail Network is entitled to rely on any information you provide to us.

On registration, you will choose a user name and password (ID). You are not allowed to share your ID or give access to Auto Retail Network through your ID to anyone else.

Auto Retail Network may cancel or suspend your access if you share your ID without further obligation to you. You may not create additional registration or subscription accounts for the benefit of others or with the aim of avoiding our use of IDs to control access to and use of membership of Auto Retail Network.

4. Subscriptions

We offer subscription services through Auto Retail Network and reserve the right to vary the amount of content and types of service that we make available to different categories of user. This means that we may increase or reduce the content and services that are only available to paying subscribers from time to time.

We will try to process your subscription promptly but does not guarantee that your subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription.

Auto Retail Network reserves the right to reject any offer in its discretion, for any or no reason.

When you subscribe you must provide us with complete and accurate payment information. If we do not receive payment authorization or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to your subscription and may in suspicious circumstances contact the issuing bank and/or law enforcement authorities/other appropriate third parties.

If you are entitled to a refund under these terms and conditions we will credit that refund. If you buy a subscription using a corporate credit card than we will treat your subscription as being for the benefit of both you and the relevant company.

The subscription price will be made clear to you on our subscription pages or otherwise during the subscription process and may vary from time to time or by country. You agree to pay the fees at the rates and frequency notified to you at the time you take out your subscription.

We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.

If we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription at that price, even if we have mistakenly accepted your offer to buy a subscription at that price, and reserve the right to subsequently notify you of any pricing error.

If we do this, you may cancel the subscription without any obligation to us and we will refund you any money you have paid us in full or you may pay the correct price. If you refuse to exercise either of these choices then we may cancel your subscription and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.

We may from time to time and at our discretion make a free trial available to members, in which case we will only charge you for your subscription with effect from the expiry of the free trial period. No more than one free trial per subscriber is allowed in any twelve month period.

5. Subscription Renewals

We will send you an email or contact you letting you know when your subscription is close to ending (unless you have already told us that you wish to cancel your subscription).

Unless you then notify us before the end of your subscription period that you no longer wish to receive it, your subscription will renew for a similar period. We will charge the subscription renewal fees to your credit card or invoice you, as in the previous subscription period. We will notify you in advance of any changes to the price in your subscription that will apply upon renewal.

6. Cancellations and refunds

New subscribers may cancel their subscription within 90 days of the commencement date of their subscription. This must be notified to us by email to ros@auto-retail.com or by calling the subscription line on 01572 724687. If the subscription has been paid for a full refund will be made. Cancellations of subscriptions made after 90 days of their commencement date do not have any right to cancel until the end of the subscription period.

Existing subscribers may cancel their subscription renewal within 30 days of the renewal date or before we have started providing any part of it to you (in which case we will provide you with a full refund), then you agree that once we have started providing any part of your subscription to you, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period.

Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of your then current subscription period. You may notify us of your wish to cancel your subscription by contacting us on + 44 (0) 1572 724687 or e-mailing ros@auto-retail.com

Auto Retail Network reserves the right to suspend or terminate your subscription if you breach these terms and conditions, with or without notice and without further obligation to you. You will not be entitled to any refund in these circumstances.

If however we terminate or suspend your subscription for any other reason and/or permanently cease operating Auto Retail Network or cease to provide subscription services then, unless there are exceptional circumstances, we will provide you with a pro rata refund based on the actual cost of providing the product or service you have subscribed to and any remaining and unexpired period of your subscription.

This means Auto Retail Network will take a charge against your subscription for administration, overheads, office and other reasonable costs. You will not receive a full pro-rata refund.

7. General

You may not license or transfer any of your rights under these terms and conditions. We may transfer any of our rights or obligations under these terms and conditions but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.

If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.

Failure by either party to exercise any right or remedy under these terms and conditions does not constitute a waiver of that right or remedy. Headings in these terms and conditions are for convenience only and will have no legal meaning or effect.

Automotive Retail Ltd is the operator of Auto Retail Network and its registered office is: Rutland House, Minerva Business Park, Peterborough PE26PZ.

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