28 June 2016

Date: Thursday 15th September 2016, 9.00am to 2.30pm

Venue: Hilton Hotel, Coventry, CV2 2ST

For the past few years residual value forecasters have raised concerns that some finance companies were buying business with ultra-competitive monthly rentals, linked to the view that second hand values would not slip.

Now, with many predicting an RV downturn, we could be at a tipping point. If so, what are the implications for retailers, manufacturers and the finance companies themselves – who will be most at risk and how will this affect the proposition from the retailer to the car buyer? What can, and will, the industry do to best manage a potentially challenging situation?

Conference Key Topics

• What’s the scale of the potential problem? • Whose problem is it? • What’s the risk to RVs? • Managing consumer expectations: How should retailers react? • Stock control and management • The customers’ changing attitudes to car ownership

Confirmed Speakers

• Bryan Marcus, CEO, AutoGenesis Consulting Limited • Adrian Dally, head of motor finance, FLA • Jason Whittington, editor, Glass’s Information Services • Mike Jones, chairman, ASE • Jason Cranswick, operations director, Jardine Motors • Peadar Bruton, director, Hyundai Ireland • Ian Allen, automotive senior partner, CNA International • Iain Larkins, founder and director, Radius Law

• 9:00am – 9:10am: Welcome and introduction of the day’s key topics, Rupert Saunders, managing director, Auto Retail Network
  
• 9:10am – 9:15am: Overview and introduction of Session 1, Adrian Dally, head of motor finance, Finance & Leasing Association
  
• 9:15am – 9:40am: Size of the motor finance market, Adrian Dally, head of motor finance, Finance & Leasing Association
• 9:40am – 10:10am: Where is the risk with PCP? Bryan Marcus, CEO, AutoGenesis Consulting Limited
  
• 10:10am – 10:40am: What’s the risk to residual values? Jayson Whittington, editor, Glass’s Information Services
  
• 10:40am – 11:00am: Session 1 panel discussion / Q&A
• 11:00am – 11:25am: Refreshment break
• 11:25am – 11:35am: Overview and introduction of Session 2: including comment on exchange rates and their potential impact on manufacturer support for new car sales programmes, Mike Jones, chairman, ASE
  
• 11:35am – 12:05pm: Managing Consumer expectations: How should retailers react? Peadar Bruton, director, Hyundai Ireland
• 12:05pm – 12:35pm: Stock control and management, Ian Allen, automotive senior partner, CNA International
• 12:35pm – 12:55pm: Session 2 panel discussion with Jason Cranswick, commercial director, Jardine Motors Group and Iain Larkins, founder and director, Radius Law
  
• 12:55pm – 1:00pm: Closing summary, Rupert Saunders, managing director, Auto Retail Network
• 1:00pm – 2:00pm: Networking lunch

Conference Rates & Booking

ARN publication subscriber rate – £235 + VAT

Non-ARN publication subscriber rate – £350 + VAT

Bryan Marcus, CEO, AutoGenesis Consulting Limited. Bryan and PCP are ‘well known to each other’, sharing an extensive history. In his time at Ford Credit, Bryan was involved in the transformation of Ford’s Red Carpet Leasing product into the ground breaking and highly successful Ford Options programme. After moving to Blackhorse, during his time as Sales Development Director, Bryan was very involved in the rollout of the UK’s first ‘non-captive’ PCP. As MD of Volkswagen Financial Services UK, Bryan ensured PCP was to become the lead vehicle financing product for all of Volkswagen’s car brands, and as the Regional CEO, Northern Europe, was instrumental in launching the product in Sweden and the Netherlands.

Mike Jones, chairman, ASE. Mike has over 15 years’ experience in the Automotive Industry, having worked for ASE and its’ sister company, Trevor Jones Chartered Accountants. Mike has worked to expand the consultancy and profit improvement arm of the business producing programmes for volume and prestige brands to improve used vehicle performance and stem the decline in overhead absorption.

Jason Cranswick, commercial director, Jardine Motors Group. Jason has responsibility for the ongoing development of their group F&I sales strategy and ensuring readiness for future consumer demands. Over the last year Jardine Motors have grown to over 75 locations, representing 23 leading automotive brands. Previously, Jason was Head of Customer Quality & Network Development for Audi UK. During his time he lead Audi to record levels of customer satisfaction, network satisfaction and dealer profitability by implementing sustainable programmes for customer centricity that complimented Audi’s ambition for volume growth and market leadership.

Adrian Dally, head of motor finance, Finance & Leasing Association. Adrian studied Linguistics and Philosophy at the University of Essex. After graduating in 1988, he held a number of key civil service and diplomatic roles, including the UK’s Agriculture and Food Attaché in Brussels and policy lead at the Ministry of Agriculture, Fisheries and Food during the BSE crisis. He was Head of Policy at the Financial Ombudsman Service before joining the Finance & Leasing Association as Head of Motor Finance in February 2015.

Jayson Whittington, chief car editor, Glass’s. Jayson joined Glass’s in March 2014 as Leisure Vehicle Editor before being quickly promoted to Leisure & Commercial Vehicle Valuation Manager and more recently to the key position of Chief Car Editor. Managing the team of Editors responsible for setting used car forecast data and reflecting values in the used car market, Jayson uses his own knowledge to enhance Glass’s editorial view and improve valuation processes on a daily basis, thus ensuring that our customers can rely on the accuracy of our valuation data and relevance of our business intelligence.

Iain Larkins, founder and director, Radius Law. Prior to establishing Radius, Iain was the Chief Legal and Compliance Officer for the Mercedes-Benz UK Group. In this role he had responsibility for all aspects of the business and had the direct responsibility for a number of high profile projects including the reorganisation of the franchise network, the establishment of the own retail business and regulatory investigations, including a competition law investigation between 2010 to 2013.

Peadar Bruton, finance director, Hyundai Ireland. Peadar joined Hyundai in 2009 – the year the Irish economy suffered the effects of the economic crisis resulting in a significant crash in the Irish car market which decreased by 62% to a record low. Retention of customers, especially PCP customers is a key strategy for Hyundai Ireland post 2009 –  leading to the development of dedicated software programmes to help/enable dealers in identifying customers at the optimum time to renew – for both the dealership and the consumer. Peadar has been heavily involved in this approach.

Ian Allen, senior automotive partner, CNA International Ltd. Part of the largest privately owned management consultancy in the UK, Ian is an operational used car specialist and has opened new start green field car supermarkets. Ian is involved in the turnaround and development of under performing motor dealerships and he is currently advising a global car manufacturer in relation to used car residual value protection and improved used car dealership performance. Ian is an associate member of The Institute For Turnaround (IFT).