This KP measures the profitability of the space a used vehicle occupies rather than any measurement of the vehicle itself. Understanding the difference is critical to this concept. Assume your used...

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How much working capital is required to run a business? The answer lies in a KPI known as Current Ratio (see panel). The benchmark is between 1.25:1 and 1.30:1, a narrow window of tolerance with...

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The aim of Jeff Smith’s latest book is to help dealership accountants and managers communicate and work with each other, to remove conflict and speed up business development. Management Accounts...

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Jeff Smith is well known in the industry for  The KPI Book, which lists around 200 Key Performance Indicators (one per page) for sales, service parts, the bodyshop and general management. How To...

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